Generate reports

We offer a variety of different reports containing information about your payments and accounts that you can generate or schedule from the Reports page in the Client Portal.


ReportsDescriptionAvailable formats
Account activityThe report provides details of all bookings on a specific account within a given date range.JSON, CSV, MT940
Current and available balanceThe report provides a list of all your accounts and their balances at the exact time the report is requested.JSON, CSV
ReconciliationProvides details on all your account movements at the given date, or within a date range.JSON, CSV
Unprocessed paymentsProvides a list of unprocessed payments on a specific date.JSON, CSV
Bank statementProvides the same data as the account activity report. It includes our and your company details and can for example be used for audit purposes.PDF
End-of-day balanceProvides a list of your accounts and their end-of-day balances on a specific date. The PDF version includes our and your company details and can for example be used for audit purposes.PDF, CSV, JSON


Generating reports

Before you start, ensure that you have been assigned the ‘Create and schedule reports’ permission.

You can generate reports from the Reporting section.

  1. Go to the Reporting section and click on ‘Generate report’
  2. Select the report you wish to generate (See Fig 2)
  3. Fill in the required fields and select the required format
  4. Click on ‘Generate’

Note that on the Reconciliation report, you can select Additional Columns to be added to your csv or json file.

Your report may take some time to generate, depending on its size and number of reports being generated at the same time.

Once it is ready (you may need to refresh your page - hit "F5"), you can download it from the table by clicking the download arrow (See Fig 3)

_Fig 1. Navigate to Reporting_

Fig 1. Navigate to Reporting

_Fig 2. Select report to generate_

Fig 2. Select report to generate

_Fig 3.1 Generate report_

Fig 3.1 Generate report

_Fig 3.2 Download report once Available_

Fig 3.2 Download report once Available


Scheduling reports

You also have the option to create a report schedule, allowing you to set up schedules for the following reports:

  • Account activity
  • Current and available balance
  • Reconciliation
  • Unprocessed payments

Not supported for scheduling:

  • End-of-day balance
  • Bank statement


You can schedule reports from the Reporting section:

  1. Go to the Reporting section.
  2. Select the report you wish to schedule (See Fig. 4).
  3. Fill in the required fields and choose the desired format.
  4. Click on ‘Generate.’
  5. A confirmation message will appear (See Fig. 6)

_Fig 4. Select schedule for reporting_

Fig 4. Select schedule for reporting


Assign a name to the schedule, set the frequency, activation day, format, and other options as needed. Note that these options may vary depending on the report (see Fig. 5).

_Fig 5. Activity report schedule options_

Fig 5. Activity report schedule options


_Fig 6. Confirmation message_

Fig 6. Confirmation message



Additional Columns on the Reconciliation report

You can customise your Reconciliation report by including additional columns for more detailed insights. Follow these steps:

  1. Navigate to the reporting section and choose the Reconciliation report.
  2. Specify the report Name, select the Date Range, and choose your preferred File Format.
  3. Toggle the Include Additional Columns option to activate further customisation.
  4. Choose Columns to Include
    1. To add all available columns, click Select All.
    2. To add specific columns, tick the boxes next to the columns you wish to include.
  5. Once your selections are complete, proceed to generate and download your customised report.

Note: The more columns you add to the report, the longer it may take to generate. Consider including only the columns you need.