Bulk Payments

Rejection codes

The table below shows the rejection which will trigger a rejection for the whole bulk file. For payment specific failures, refer to Rejected and returned payments reason codes.

CodeDescription
AmbiguousDebtorAccountProvided debtor account number is ambiguous, use IBAN instead.
BulkPaymentApproveDeclinePermissionViolationApproval required but no approvers exist.
CannotStoreDataCannot store data
ConflictingConfigurationTargeted debtor accounts have conflicting configuration.
DuplicateFileUploadThe file content uploaded has already been uploaded in a previous request
DuplicateIdempotencyKeyDuplicate Idempotency Key has been detected
InvalidAccountFormatUnsupported account format.
InvalidAmountFormatAmount not formatted correctly.
InvalidAmountLengthNumber of characters exceeds maximum allowed length
InvalidAmountPrecisionForCurrencyNumber of amount decimals not supported by amount currency.
InvalidCharactersInvalid characters used
InvalidChargeBearerUnsupported charge bearer.
InvalidContentTypeContent Type is not supported.
InvalidCsvFileExtensionUnsupported file extension.
InvalidCsvFileSizeFile size exceeds allowed maximum.
InvalidCsvMaximumNumberOfLinesNumber of lines (payments) above maximum allowed.
InvalidCsvMinimumNumberOfLinesNumber of lines (payments) below minimum allowed.
InvalidCurrencyUnsupported or invalid currency.
InvalidDateFormatDate format not supported.
InvalidDebtorAccountYou do not have permission to access selected debtor account or debtor account does not exist.
InvalidFileThe file contains errors in content as well as the file parameter itself
InvalidIdempotencyKeyIdempotency Key exceeds the 100 character limitation
InvalidLengthNumber of characters exceeds maximum allowed length.
InvalidMessageReferenceLengthMessageReference header exceeds the 35 character limitation
InvalidOrMissingTotpVerificationNonceTOTP verification nonce was invalid or missing for payment requiring TOTP verification.
MissingChargeBearerMissing charge bearer.
ProcessingErrorError processing the payment

Example of CSV file content

123456789,DK1111000000010011,015,DKK,20,DKK,10012022,A,Financial Inst.Ltd.,DK1111000000010100,S,SXPYDKKKXXX,,MESSAGE,,,,SHA,,,DKK,hello1234567,45  
BOD,SOMETHING,FR - GRENOBLE 38100,N  
123456789,DK1111000000010100,010,DKK,20,DKK,10012022,A,Financial  
Inst.  
Ltd.,DK1111000000010011,S,SXPYDKKKXXX,,MESSAGE,,,,SHA,,,DKK,hello1234568,45  
BOD,SOMETHING,FR - GRENOBLE 38100,N

Allowed characters

a b c d e f g h i j k l m n o p q r s t u v w x y z

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

0 1 2 3 4 5 6 7 8 9

/ - ? : ( ) . , ' + _

Space

Note that the following characters are not allowed:

  • Field only composed of blank characters (space)
  • First character is colon (:) or hyphen (–)